Comments on: Stay away from onspeed.com http://www.iantomey.com/2006/06/15/stay-away-from-onspeedcom/ Tue, 06 Jan 2009 15:22:04 +0000 http://wordpress.org/?v=2.6 By: Mark http://www.iantomey.com/2006/06/15/stay-away-from-onspeedcom/#comment-25893 Mark Wed, 08 Oct 2008 19:36:41 +0000 http://www.iantomey.com/2006/06/15/stay-away-from-onspeedcom/#comment-25893 Hi, just been caught by the same scam. Hadn't used Onspeed for 2 years then wallop £24.99 on my credit card. Got that used to deleting their e-mails that I missed the one that said if I didn't say they would automatically renew my contrat. Feel I have been well and truly duped and am trying to get a refund. Steer clear! Hi, just been caught by the same scam. Hadn’t used Onspeed for 2 years then wallop £24.99 on my credit card. Got that used to deleting their e-mails that I missed the one that said if I didn’t say they would automatically renew my contrat. Feel I have been well and truly duped and am trying to get a refund. Steer clear!

]]> By: Paul http://www.iantomey.com/2006/06/15/stay-away-from-onspeedcom/#comment-23990 Paul Sat, 23 Aug 2008 20:36:53 +0000 http://www.iantomey.com/2006/06/15/stay-away-from-onspeedcom/#comment-23990 Onspeed caused my computer severe broadband connection problems. Then i discovered I'd been debited £24.99 via automatic renewal (which can be unticked, i've since discovered) but, hey, isn't it part of the terms and conditions?). Ho hum will now try to get my money back. Onspeed caused my computer severe broadband connection problems. Then i discovered I’d been debited £24.99 via automatic renewal (which can be unticked, i’ve since discovered) but, hey, isn’t it part of the terms and conditions?). Ho hum will now try to get my money back.

]]> By: Wanda http://www.iantomey.com/2006/06/15/stay-away-from-onspeedcom/#comment-23514 Wanda Sun, 10 Aug 2008 14:46:22 +0000 http://www.iantomey.com/2006/06/15/stay-away-from-onspeedcom/#comment-23514 My mother has just been charged £24.99 for this service. Someone has taken the money from her debit card; she is 74 and does not even own a computer. Unable to call these people and am having to rely on them answering my message. Very worrying for an old lady getting over a stroke. My mother has just been charged £24.99 for this service. Someone has taken the money from her debit card; she is 74 and does not even own a computer.

Unable to call these people and am having to rely on them answering my message.

Very worrying for an old lady getting over a stroke.

]]> By: JACK http://www.iantomey.com/2006/06/15/stay-away-from-onspeedcom/#comment-22101 JACK Fri, 11 Jul 2008 15:52:05 +0000 http://www.iantomey.com/2006/06/15/stay-away-from-onspeedcom/#comment-22101 Had a shock when I was debitted £24.99 this year, must have missed it last year. I like others have a new computer E.Mail address and server, so did not receive renewal notifications. However as one of the above advised, I contacted Onspeed through their chat line and the matter was solved painlessly and quickly. Jack Had a shock when I was debitted £24.99 this year, must have missed it last year. I like others have a new computer E.Mail address and server, so did not receive renewal notifications.
However as one of the above advised, I contacted Onspeed through their chat line and the matter was solved painlessly and quickly.
Jack

]]> By: Jette http://www.iantomey.com/2006/06/15/stay-away-from-onspeedcom/#comment-18074 Jette Thu, 10 Apr 2008 19:52:49 +0000 http://www.iantomey.com/2006/06/15/stay-away-from-onspeedcom/#comment-18074 Well Karan - That is not good enough. What if, like I did - bought the product 4 -5 years ago? I dont use or have the program any more and have got a new email adress??? Onspeed have just taken 49.99 dollars from my VISA card. Well Karan - That is not good enough.
What if, like I did - bought the product 4 -5 years ago? I dont use or have the program any more and have got a new email adress???
Onspeed have just taken 49.99 dollars from my VISA card.

]]> By: Karan http://www.iantomey.com/2006/06/15/stay-away-from-onspeedcom/#comment-17884 Karan Sat, 05 Apr 2008 16:42:55 +0000 http://www.iantomey.com/2006/06/15/stay-away-from-onspeedcom/#comment-17884 The automatic renewal is part of the ONSPEED Terms and Conditions. Prior to renewing your account we sent out an email requesting you to contact us should you not wish to renew. When we did not receive any response we charged the card. The automatic renewal is part of the ONSPEED Terms and Conditions. Prior to renewing your account we sent out an email requesting you to contact us should you not wish to renew. When we did not receive any response we charged the card.

]]> By: Sue Barnes http://www.iantomey.com/2006/06/15/stay-away-from-onspeedcom/#comment-17085 Sue Barnes Tue, 11 Mar 2008 18:26:25 +0000 http://www.iantomey.com/2006/06/15/stay-away-from-onspeedcom/#comment-17085 I have been trying to cancel my subscription to Onspeed for the last 5 days. I, too, have had no response from Onspeed, their telephone number is obsolete and the only response I have had is from a company of which I have no knowledge asking me for personal details. I told them I was not willing to divulge information to them, so I then came to a brick wall. Eventually, I went on to onspeed website, clicked on live contact and had an almost immediate reply. The lady informed me that my account would be immediately cancelled !!! I found it difficult to believe, after many e-mails and phone calls to my Bank, that hopefully I have now been successful. I will, of course check with my bank that Onspeed has not taken any money from my account. I really began to suspect that this might be a scam and waspreparing myself to take it further. I really believe that this company should be investigated. I have been trying to cancel my subscription to Onspeed for the last 5 days. I, too, have had no response from Onspeed, their telephone number is obsolete and the only response I have had is from a company of which I have no knowledge asking me for personal details. I told them I was not willing to divulge information to them, so I then came to a brick wall. Eventually, I went on to onspeed website, clicked on live contact and had an almost immediate reply. The lady informed me that my account would be immediately cancelled !!! I found it difficult to believe, after many e-mails and phone calls to my Bank, that hopefully I have now been successful. I will, of course check with my bank that Onspeed has not taken any money from my account. I really began to suspect that this might be a scam and waspreparing myself to take it further. I really believe that this company should be investigated.

]]> By: harry dodds http://www.iantomey.com/2006/06/15/stay-away-from-onspeedcom/#comment-17046 harry dodds Mon, 10 Mar 2008 08:33:31 +0000 http://www.iantomey.com/2006/06/15/stay-away-from-onspeedcom/#comment-17046 I live in North Cyprus and am amazed that so many are influenced by just one guy who may have a big chip on his shoulder. I have been with Onspeed for about 3 years and have always found them honest and efficient.....they have my credit card detail but never charge without checking with me. Harry Dodds catalkoy mersin 10 I live in North Cyprus and am amazed that so many are influenced by just one guy who may have a big chip on his shoulder. I have been with Onspeed for about 3 years and have always found them honest and efficient…..they have my credit card detail but never charge without checking with me.

Harry Dodds catalkoy mersin 10

]]> By: ReggieRareBreed http://www.iantomey.com/2006/06/15/stay-away-from-onspeedcom/#comment-12586 ReggieRareBreed Sun, 07 Oct 2007 19:54:39 +0000 http://www.iantomey.com/2006/06/15/stay-away-from-onspeedcom/#comment-12586 Hi Guys, If you are experiencing difficulties in cancelling with these 'crooked people', contact your credit card provider/s, and inform them that you wish that 'NO' more money can be extracted from your account to this company. Problem solved. Onspeed, CANNOT take money from your account once you have informed your credit card to NOT allow this transaction. Hope this helps. ReggieRareBreed. XXX Hi Guys, If you are experiencing difficulties in cancelling with these ‘crooked people’, contact your credit card provider/s, and inform them that you wish that ‘NO’ more money can be extracted from your account to this company. Problem solved. Onspeed, CANNOT take money from your account once you have informed your credit card to NOT allow this transaction. Hope this helps. ReggieRareBreed. XXX

]]> By: DON hunter http://www.iantomey.com/2006/06/15/stay-away-from-onspeedcom/#comment-10947 DON hunter Sun, 29 Jul 2007 08:23:20 +0000 http://www.iantomey.com/2006/06/15/stay-away-from-onspeedcom/#comment-10947 I Used onspeed for 18months & was prepaid untilFeb 2008.However onspeed tried to takeover every programme,eventually crashing everything & I had to reinstall everything from scratch I sent them an e mail saying I knew they were experimenting--I had read this in a MAGAZINE, & WERE TRYING TO PUT IT RIGHT. they replied saying they were cancelling my contract but would not charge me further! Cheeky considering I was paid in advance! I told them I would let people know--as they had asked,& about the bad service. I Used onspeed for 18months & was prepaid untilFeb 2008.However onspeed tried to takeover every programme,eventually crashing everything & I had to reinstall everything from scratch
I sent them an e mail saying I knew they were experimenting–I had read this in a MAGAZINE, & WERE TRYING TO PUT IT RIGHT. they replied saying they were cancelling my contract but would not charge me further! Cheeky considering I was paid in advance! I told them I would let people know–as they had asked,& about the bad service.

]]>